PRIVACY POLICY
Our Privacy Policy.
This Privacy Policy explains how Algo x Vault ("we," "us," or "our") collects, uses, shares, and protects information about you when you access or use our website, products, scripts, software tools, Discord community, and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
May 11, 2026
We collect information in the following ways:
1.1 Information You Provide Directly
When you subscribe to or interact with our Services, you may provide:
Account information: Name, email address, billing address, and contact details
Payment information: Credit card details, billing information, or alternative payment details (cryptocurrency wallet addresses, Apple Pay handles, etc.) - processed by our third-party payment providers, not stored directly by us
Platform identifiers: Your TradingView username, Discord username/ID, and any other identifiers required to grant access to our scripts and community
Communications: Messages sent through our Discord, support tickets, emails, and any other correspondence
Custom development inquiries: Project specifications, requirements, and any related materials shared during the consultation or development process
1.2 Information Collected Automatically
When you visit our website or use our Services, we may automatically collect:
Device and browser information: IP address, browser type, operating system, device identifiers
Usage data: Pages visited, links clicked, time spent on pages, referring URLs, and interaction patterns
Cookies and similar technologies: Information stored via cookies, web beacons, and similar tracking technologies (see Section 7 for details)
1.3 Information from Third-Party Services
We may receive information about you from third-party services we integrate with, including:
Whop: Subscription status, payment confirmation, customer information
TradingView: Username verification for granting script access
Discord: Username/ID for community access
Payment processors: Transaction confirmations, billing information
We only receive information that is necessary to provide the Services.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the Services
Process subscriptions and payments
Grant and manage access to scripts, indicators, and Discord channels
Communicate with you about your account, subscription, and Services
Respond to support requests and inquiries
Send important updates, announcements, and security alerts
Personalize your experience and improve our offerings
Analyze usage trends and measure the effectiveness of our Services
Detect, prevent, and respond to fraud, security issues, or technical problems
Comply with legal obligations and enforce our Terms of Service
Develop new products, features, and services
We do not use your information for purposes unrelated to providing the Services without your consent.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who help us operate the Services, including:
Whop- payment processing, subscription management, and customer access
TradingView- granting access to invite-only scripts
Discord- community access and communication
Cloud hosting providers- secure data storage and infrastructure
Analytics providers- understanding how the Services are used
Email service providers- sending transactional and marketing communications
Customer support tools- managing inquiries and tickets
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to:
Comply with applicable laws or regulations
Respond to lawful requests from public authorities
Protect the rights, property, or safety of Algo x Vault, our users, or others
Investigate and prevent fraud, security issues, or violations of our Terms of Service
3.3 Business Transfers
If Algo x Vault is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and your options.
3.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
3.5 Aggregated or De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you for analytics, research, marketing, or other purposes.
Data Retention
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, including:
Active subscribers: We retain your information for the duration of your subscription
Former subscribers: We may retain account information for a reasonable period after cancellation to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements
Payment records: Required to be retained for tax, accounting, and legal compliance purposes (typically 7 years)
Communication records: Retained for customer service and support history
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention practices.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Portability
You have the right to request a copy of the personal information we hold about you in a portable format.
5.2 Correction
You have the right to request that we correct inaccurate or incomplete information about you.
5.3 Deletion
You have the right to request that we delete your personal information, subject to certain legal exceptions (such as records we are required to retain).
5.4 Restriction or Objection
You have the right to request that we restrict or stop processing your personal information in certain circumstances.
5.5 Withdraw Consent
Where we process information based on your consent, you have the right to withdraw that consent at any time.
5.6 Marketing Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Transactional and account-related communications cannot be opted out of while your subscription is active.
5.7 How to Exercise Your Rights
To exercise any of these rights, contact us through our Discord community or via email at [your email address]. We will respond to verified requests within the timeframes required by applicable law.
International Data Transfers
Algo x Vault is based in the United States. If you are accessing the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using the Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take steps to ensure your information is protected in accordance with this Privacy Policy regardless of where it is processed.
Cookies and Tracking Technologies
7.1 What We Use
Our website may use cookies and similar tracking technologies to:
Remember your preferences and settings
Maintain your session while logged in
Analyze website traffic and usage patterns
Improve site performance and user experience
7.2 Types of Cookies
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use the site
Functional cookies: Remember your preferences
7.3 Your Choices
Most browsers allow you to control cookies through their settings. You can choose to block, delete, or be notified before cookies are set. However, disabling certain cookies may affect the functionality of the Services.
We do not currently respond to "Do Not Track" browser signals.
Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
If you believe a minor has provided us with personal information, please contact us immediately.
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to know what personal information we collect, use, and share
Right to delete personal information we have collected from you
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information (we do not sell personal information)
Right to limit the use and disclosure of sensitive personal information
Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us through our Discord community and open a support ticket. We may need to verify your identity before fulfilling certain requests.
European Residents (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
11.1 Legal Basis for Processing
We process your personal information based on the following legal bases:
Contract performance- to provide the Services you've subscribed to
Legitimate interests- to operate, improve, and protect our Services
Consent- for certain marketing communications (where required)
Legal obligation- to comply with applicable laws
11.2 Your GDPR Rights
In addition to the rights listed in Section 5, you have the right to:
Lodge a complaint with your local data protection authority
Object to processing based on legitimate interests
Request data portability in a structured, commonly used format
11.3 Data Protection Officer
For inquiries related to GDPR, contact us through our Discord community.
Third-Party Links
The Services may contain links to third-party websites, products, or services (such as TradingView, TradersPost, Discord, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this document. Significant changes will be communicated through our website, Discord, or email.
Continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you must stop using the Services.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us in our Discord community and open a ticket. We will respond to inquiries within a reasonable timeframe.